FREQUENTLY ASKED QUESTIONS
Do I have to reserve or can I just show up?
You can show up without reservation!
We are a large group, can we still just show up?
You can still show up in a large group but it is recommended booking ahead so we are prepared for numbers.
What happens if we arrive late?
Try not to be! We wait for tourists 15 minutes before the start of the tour to get acquainted and check everyone in. A Manager will wait around for 5 or 10 minutes after the leaving time, so if you are a couple of minutes behind, normally you can just join on the tour at their first stop near the starting point.
How much does it cost?
This is a pay what you like tour. There are no fees. If you loved the tour, pay what you think the freelance guide deserves, if you didn’t enjoy yourself, you are not expected to pay a single penny.
How much is the average tip?
The average tip is between $10 and $20 USD however it is really down to the person to pay as they feel.
How do we know who our freelance guide is?
It’s easy! They will be wearing white and red striped T-shirt just like the dude in the “Where’s Wally” books… Although this time they will stick out much more easily. Head over to them and they will give you a warm welcome and let you know what to expect.
Why should we choose this tour over others?
It’s easy… we are number 1 on TripAdvisor… why choose anyone else?! Not only that, we also hire on the basis of passion, ensuring each one of your freelance guide is telling their own story with background knowledge. We are not parrot sounding robot guides, each freelance guide has their own style giving the tour a natural feel.
If it’s free does that mean the quality lacks?
NO! We strongly believe that we can make each one of our travelers leave with a smile on their face and some new knowledge in their brain. And that deserves a tip, each freelance Wally gets paid what they deserve because they really do give a great tour!
What languages do the tours offer?
We offer every single one of our tours in both Spanish and English, two separate freelance tour guides for each language so they won’t be bouncing from each language. We also have guides that speak French and Portuguese amongst some sprinklings of other languages if you have specific queries in your native tongue.
What is the group size normally?
Group size varies from seasons. We are always prepared for backup freelance guides if the tour exceeds 22, ensuring the quality does not waver. The tours tend to have a good number of people making it enjoyable and a good opportunity to meet fellow travelers. Often people like to grab some food and wine after together!
What ages of people are the tours suited to?
All ages! Unless you really struggle to walk because you will be on your feet for around 3 hours. However our tours are enjoyable for younger generations with high energy freelance tour guides and cool faces, and also for the wiser, who love to learn about the real history and culture of Chile.
Can I attend a morning and afternoon tour on the same day?
Of course! The tours give 2 hours between morning and afternoon tours ensuring to give you enough time for lunch before joining the next tour.
How long are the walks?
They vary in length, it is more wandering the 3 hours than intense walking. Bare in mind the Valparaiso tours have more hills. The tours are not recommended to those that have trouble walking or standing for a few hours.